All Body Serene Gift Cards are non-refundable. Promotions are limited to one per person and cannot be used with other coupons or discounts.

To ensure the best experience possible, we suggest you arrive 15 minutes early. For first time guests and certain services, we require forms be filled out prior to your treatment.

If you must cancel or reschedule a spa appointment, we ask you do so at least 12 hours in advance. If you do not cancel in advance you will be charged 50% of service.

Gratuity at The Body Serene is completely left to your discretion. Gratuity may be left in cash. Envelopes are available at the front desk. Spa etiquette on gratuity is generally 20%, our spa professionals appreciate your generosity.

Locker rooms, a shower and limited products. Each spa guest will have a locker, robe, and slippers provided during their stay.

Although our spa is an adult sanctuary we do make exceptions for children only if they are receiving a treatment . Other wise we ask children be left behind so you can thoroughly enjoy your moment of solitude and relaxation. No cell phone zone. Please make sure your cell phones are turned off cell phones are NOT allowed in any treatment rooms during a service.