All Body Serene Gift Cards are non-refundable.

We recommend that you arrive at least 15 minutes prior to your appointment time so that you are not rushed and can relax for a few minutes. Please note all appointments will end on time regardless of your tardiness.

If you must cancel or reschedule a spa appointment, we ask you do so at least 12 hours in advance. If
you do not cancel in advance you will be charge $25 per treatment.

Gratuity at The Body Serene is completely left to your discretion. Gratuity may be left in cash. Envelopes are available at the front desk. Spa etiquette on gratuity is generally 20%, our spa professionals appreci­ate your generosity.

Locker rooms, a shower and limited products. Each spa guest will have a locker, robe, and slippers provided during their stay.

Although our spa is an adult sanctuary we do make exceptions for children only if they are receiving a treatment . Other wise we ask children be left behind so you can thoroughly enjoy your moment of solitude and relaxation. No cell phone zone. Please make sure your cell phones are turn off Cell phones are NOT allowed in any treatment rooms during a service.